Hello and welcome. My name is Stephanie Watson. I’ll take you through the steps so you can learn how to navigate and populate your clinic scoreboard.
Let’s start by reviewing the course objectives. Number one, know your numbers. Number two, determine a wildly important goal. Number three, establish lead measures. Number four, foster team-driven accountability and positive change. Alright, let’s get started.
Five main components make up the scoreboard: definitions, statistics, dashboard, task list, and noteworthy. Let’s get started with definitions.