Converting phone shoppers, we’ll break this down into four steps.
#1 – How is your competition doing at converting shopper calls?
#2 – What qualities and strategies make a shopper conversion call either good or bad? How does this impact the outcome of that call?
#3 – We’ll use customized scripts for your office and we’ll role play these conversations so that you are very comfortable speaking to the real phone shoppers.
#4 – You'll be tracking your shopper conversion rate and will know why 70% conversion is considered success!