So, now that we have defined your role as patient reception coordinator, let's talk a little bit about why we do what we do and the STAR impact that you have. Simply put 5 STAR equals happy, returning patients and stable income to your practice and quite frankly, a paycheck for you. Remember, 5 STAR stands for satisfying, timely, attainable, results. 5 STAR patient care 5 STAR patient reception and revenue they are all tied together, and without patients, nothing else matters.