Staff Training and Team Development

Before we move on to the other exam templates, let's take a quick second to speak to staff training as the utilization of your team affects the design of your patient schedule templates. Staff training and team development has become more important than ever before as we have all been affected by staffing challenges and patient demands. Practices that continue to focus on team and personal development and who have emphasized cross-training within their practices have been able to better overcome these challenges. Cross-training allows for flexibility with your team schedule without sacrificing the level of patient care we provide. Utilize the Optometric Success Center Online Learning to continue enhancing your team's education and to help your practice excel in 5 STAR patient care.