Webinar Replay: Technology & Confirmations

Webinar Replay: Technology & Confirmations

Overview   Join Robin Elliott from Williams Group and Jennica McClure and Adria Shields from Weave for session three of the 6-part webinar series. They delve into the crucial balance between technology and personal interaction in optometry practice appointment...
Webinar Replay: Technology & Confirmations

Webinar Replay: How to Effectively Schedule a Call

Overview   Our second session of the 6-part webinar series dedicated to perfecting appointment scheduling within optometry practices. This replay offers essential techniques designed to enhance your scheduling efficiency and patient satisfaction. What...
Webinar Replay: Technology & Confirmations

Webinar Replay: Turning Phone Shoppers into Loyal Patients

Overview   In the first session of our 6-part series on Schedule Management, industry expert Robin Elliott, President of Consulting at Williams Group, reveals the secrets to achieving a remarkable 70% conversion rate from phone inquiries. Discover how to turn...
5 STAR Patient Reception – Frontline Efficiencies

5 STAR Patient Reception – Frontline Efficiencies

Overview   This program focuses on patient reception best practices and key frontline efficiencies that will positively impact your role as patient reception coordinator at the front desk. We will highlight the role you play in providing an excellent patient...
Frame and Lens Basics

Frame and Lens Basics

Overview   This program contains multiple courses about the knowledge that you need in order to become both a confident and competent optician. Get Started! Ready to enroll? Schedule a call with our President of Consulting, Robin Elliott to start your Optometric...