5 STAR Patient Reception – Frontline Efficiencies

5 STAR Patient Reception – Frontline Efficiencies

Overview   This program focuses on patient reception best practices and key frontline efficiencies that will positively impact your role as patient reception coordinator at the front desk. We will highlight the role you play in providing an excellent patient...
Excelling in 5 STAR Patient Care

Excelling in 5 STAR Patient Care

Overview   This program was developed to provide you with the foundations in providing 5 STAR patient care and to help you understand the importance of creating an outstanding patient experience. It’s easy for us to believe that we are providing great care,...