Overview Join Robin Elliott from Williams Group and Jennica McClure and Adria Shields from Weave for session three of the 6-part webinar series. They delve into the crucial balance between technology and personal interaction in optometry practice appointment...
Overview Our second session of the 6-part webinar series dedicated to perfecting appointment scheduling within optometry practices. This replay offers essential techniques designed to enhance your scheduling efficiency and patient satisfaction. What...
Overview In the first session of our 6-part series on Schedule Management, industry expert Robin Elliott, President of Consulting at Williams Group, reveals the secrets to achieving a remarkable 70% conversion rate from phone inquiries. Discover how to turn...
Overview This program focuses on patient reception best practices and key frontline efficiencies that will positively impact your role as patient reception coordinator at the front desk. We will highlight the role you play in providing an excellent patient...
Overview This program was developed to provide you with the foundations in providing 5 STAR patient care and to help you understand the importance of creating an outstanding patient experience. It’s easy for us to believe that we are providing great care,...
